Gran Café de Madrid

The experience was quite disappointing, especially the service. The staff's attention was minimal, with a clear lack of professionalism and little enthusiasm for customer service. The service was slow and disorganized, with no real interest in improving the experience. It felt like everything was done carelessly and without any regard for customer service. It's a shame, because the place has potential, but until the service and work pace improve, it's not a place I'd want to return to.

really reallllly rude girl serving the counter

The atmosphere is very nice, and the desserts and salgados are delicious. But there's a girl with dyed red hair who's incredibly unpleasant. She gives you a dirty look. She tells you it's already written in the review and can't be changed. Unfortunately.

A lovely place with delicious food. I recommend it if you enjoy your coffee with a tasty muffin. Our waitress, Antonella, was incredibly kind and provided excellent service. We'll definitely be back.

I love this place, those yuca breads are delicious! The waitress is super friendly and quick 🫶🏻 10/10 I recommend the empanadas, they make them right there and they're delicious 👊🏻🇻🇪