Cafeteria Crepes & Gofres

Delicious Food, but Service Could Improve We visited Crepes & Waffles on Calle de Fuencarral in Madrid, and despite some service challenges, the food was absolutely worth the wait! When we arrived, the restaurant was very busy, and we waited about 20 minutes for a table. The staff seemed a bit overwhelmed, possibly due to a shift change, which made the service feel slightly disorganized. The place was packed, but that’s often a good sign — it usually means the food is amazing, and it truly was! We ordered the natural fruit juice Alegría (mango, maracuyá, and pineapple) — fresh, tropical, and delicious. As a starter, we had the Sopa Covarachía (tomato soup with corn, avocado, fried plantain, sour cream, and cilantro) — full of flavor and comfort. For the main course, we chose the salty crêpe Stroganoff (beef tenderloin and mushrooms in sauce with cheese) — perfectly seasoned and satisfying. To finish, we shared a sweet crêpe with Nutella, banana, and red fruit ice cream — simply heavenly! I also had a Chai Tea, warm, aromatic, and very flavorful. Everything we ate was delicious and reminded us of the authentic Colombian flavors we love. However, the customer service could be improved. The servers were doing their best but seemed to lack coordination — orders were written manually, and I noticed a few mix-ups at nearby tables. My partner ordered a Pan Cook, but after taking our order, the staff informed us it was unavailable, showing a lack of communication with the kitchen. When we went to the restroom, we noticed an entire empty floor with over 20 available tables, yet it was closed — surprising, given the long waiting line downstairs. Overall, the food and flavors were outstanding, but I hope the restaurant improves organization and communication to match the excellence of their cuisine.

I came here 2 days in a row. The food is so delicious. Many options to choose from and the environment is cozy. The staff were really nice and polite. If you are visiting Madrid, this place is highly recommended.

Excellent food, I do believe price was okay we had two drinks and two main courses for €32, this is for 2 person, toilets are clean, it wasn't crowded considering was lunch time

The music is not good. The limonada de coco is pretty similar to colombia, needs to add the mint leave in then presentation and the glass should be more tall. Also the ice should be more broken. The pollo thai should be more small the chicken but was pretty good And the tramotina was amazing!

Food was good; however, guess the waitress was having a bad day or just fed up with work, who knows 🤔 Asked for scramble eggs on my avocado toast and rudely said no substitutions, it comes like the picture. It was ok.