Werkspoor

Visited on the morning of June 18. Staff was rude and dismissive, especially one male employee. Made us feel unwelcome. Would not recommend.

Left in absolute shock by stafss behaviour. Asked a waitress for some honey and she repeatedly said the breakfast room was finished so no they dont have honey. She directed to the bar were there was no one . My partner then asked another waiter who was absolutely lovely and handed us some honey sachets which were at reach from the breakfast room. Waitress then decides to tell the restaurant manager? Who then came up to us asking for a room number we stated our teas were from the room we just wanted hot water & some honey in which she was very hostile about. The manager/waiter then proceeded to give us a lecture in which he kept poking my wrist I said please dont touch me. He proceeded to shout “get out , get out” he just switched. I moved away and asked another member of staff for the hot water he then went over & shouted saying “no dont serve her taking away the milk & sugar” . He then came over to me shouting at me to “get out , saying “ you think you are someone you are nothing” . This is the hotel I have paid to stay at and I was treated like this over some honey? . He proceeded to speak to himself saying “ I am tired of these people” and refusing to give me some hot water. Left gobsmaked with such behaviour towards guest. I DO NOT RECOMMEND

I had a really good time here sitting outside in the sun at their outside terrace with view over the water. If you can’t get space at any of the waterfront places in Amsterdam, this place probably has space for you as they have this huge outside terrace in a non-busy area. I only had a coke so can’t judge on the food. People say that they waited very long for the waiters, I went inside to pay for my drink because I couldn’t spot anyone outside for the moment but that’s a very usual thing in NL I believe.

A waste of your valuable time on Earth. Go anywhere else. The food isn't bad. But if you spend 45 minutes eating, you'll spend another 2 hours waiting. Half an hour for the waiters to take your order, half an hour for the food to come, half an hour for the waiters to see you waving for the bill and half an hour after the waiters have brought your bill for a waiter to come over and tell you the card machine is broken so you have to go to the front to pay. On top of this, the waiter originally brought the wrong bill (3 times the cost of our actual meal) adding another wait for the mistake to be corrected, without any apology or compensation. I genuinely think this restaurant might be a reality TV show or some kind of social experiment. More realistically though, I think the hotel thought it could save money by just getting hotel workers to staff its restaurant. If you've read this far, you've wasted enough of your life already. Just go to McDonald's or something.

We had a delightful waitress and the food was worth the asking price. Food: 4/5 Service: 5/5 Design 5/5 Overall a nice experience!