Cha No Ma

If you are looking for a piece of authentic Japan in Vienna, Cha No Ma is the place to go. I was pleasantly surprised by the prices. The drinks are very affordable given the quality and location (honestly, I expected to pay much more). My matcha was perfectly sweet prepared. The atmosphere is lovely, filled with Japanese magazines and historical dolls, which makes the whole experience feel very special. On top of that, the staff was super friendly and welcoming. A big plus is that you can buy all the matcha equipment right there in the shop to take home. Highly recommend!

Authenic and delicous matcha in vienna! The mochi and ongiri is so good too! Beware it gets sold out easily! The store is so lovely and cozy! Many wares and teas to buy too for you to make them at home! Recommended

I really wanted to love this matcha but it felt too watered down. I hope they increase the matcha amount. It didn't compare to the ones I had in Japan although it is Japanese owned. The mitarashi dango and red bean daifuku however, were delicious and hit the mark. The workers were friendly and the service was fast. There is little seating so beware.

The shop is very small, with only four seats, and it gets extremely crowded. The matcha isn’t that great, but I think it sells well because it’s hard to find matcha in this city. Overall, it’s not really necessary to visit.

Overall: Overpriced, terrible service, arrogant cashier, tasteless matcha. NOT WORTH COMING. A very small shop located on a side street. Surrounded by a few Japanese/Asian shops, and all staffs speaks Japanese. Which should be a good sign — but apparently NOT. Queue for >15min on a weekend afternoon. The cashier did not greet or even smile during the whole interaction — which is not what you expected from a ‘Japanese standard service’. Particularly asked for “no syrup or added sugar please”. But the iced matcha latte ended up being still very sweet. Asked them to know that the soya milk base itself if vanilla flavour and already sweetened. And they have NO REGULAR MILK, and if you want no added sugar oat milk: pay extra! Beside this, the matcha itself was so weak, I can barely taste it. As a matcha lover, this is the unfortunately one of the worse matcha experience I’ve ever had. Don’t understand why so many positive reviews and such long queue. Want stronger matcha? Even Starbucks does better than this shop.