Starbucks

I love this Starbucks. The staff are always friendly, there's more seating than some of the others in the area (downstairs), the food is always fresh and its just generally a good place to take a break in the Covent Garden area. I really appreciate the staff who go out of their way here to recommend drinks here and make the experience great. Thank you!

Unfortunately, we ordered tea - with milk, to drink in cafe. You basically get an amount of milk based on whatever the staff feel like pouring in on top of the tea bag in hot water - far too much in this case. Despite leaving the teabag in the mug for the duration, the tea remained overly milky. If one is paying well over £3 for a mug of tea, providing some separate milk to add yourself, after the tea has brewed in water for a few minutes, is not really too much to ask. Could do better.

I went to the Starbucks in Covent Garden today and had a very unpleasant experience. I was standing in a long queue to order my coffee and politely asked one of the staff members if I could use the toilet while waiting. Instead of helping, she told me that if I needed a toilet, I should go outside and use the public toilets in Covent Garden. Her attitude was rude and completely unnecessary. I was genuinely shocked. Because of this treatment, I changed my mind, cancelled my order, and went next door to Red Farm restaurant where the staff were polite and I was able to use the toilet without any issue. Very disappointing customer service. I won’t be returning to this branch.

Been here a few times in the last couple of years. Never had any issues. Drinks have always been done well even when its busy. The layout downstairs is nice and tucked away, which is amazing when you need a break from the madness of London. Staff are nice and sometimes do art on the drinks cup, which is always lovely! Highly recommend and hope to return soon!

Just ordered a mango / dragonfruit drink from here, honestly first time trying new drinks from there or else where, so the woman with the brown pigtails offered the one I mentioned up there^. And also my partner ordered the strawberry crème bun pastry. Honestly drinks and bites were nice, but as soon as I get home I felt queasy, and then well you know the rest..TW for the people who don’t like the word Vo…it