Creativitea

My tour with Creativitea was canceled by the organiser less than 12 hours before the start, leaving me no realistic opportunity to arrange an alternative. The booking process involved copying a WhatsApp post about the tour, adding your name to the list, and transferring payment to the owner’s private account, without a formal booking confirmation or clearly communicated payment and cancellation terms. The communication from the owner, Amy, was aggressive and accusatory rather than professional. The organizer repeatedly shifted the blame onto customers instead of taking responsibility. Based on this experience, I cannot recommend this company.

[editing my comment below since Amy is referring to another person, certainly not me, since I am not entrepreneur, and I have been to only one meet up of her friend, which showed me her Xenophobic comment on WhatsApp, and I was hanging out with other random travellers not her "friends", I am surprised with the amount of lies she mentioned to defend herself, not surprised though, shame on your lies Amy, get better] I came here to echo what other guests have already said about Amy and her "coworking". When many unrelated people report similar bad experiences, it is worth paying attention. Please read the other reviews together with mine below. As you can see in other comments, she systematically dismisses concerns by inventing a justification for each one and she will do it again, let's see. I have travelled a lot, and this was by far the worst experience I have had , not because of the place itself, but because of the owner, Amy. I ended up leaving halfway through my stay due to the way Amy repeatedly spoke to me in an aggressive, condescending, and hostile manner. From very early on, the atmosphere felt tense and uncomfortable. Every day felt like walking on eggshells. The energy in the house was chaotic and openly aggressive, making it impossible to feel at ease. From the start, basic things that were advertised or reasonably expected were missing. I informed her in advance of my arrival time, yet when I arrived the ground was flooded due to defrosting, and I had to clean everything myself. There was no air purifier initially; she provided one only after I asked, and then I had to ask again once I realized the filters were dirty and unusable. Only after a second request did she replace it with a proper one. Throughout the stay, I constantly had to ask for basic necessities. There were no cooking basics at all, no pots, pans, oil, salt, or pepper. When I asked about this, her response was extremely aggressive, and she explicitly told me, “You will not enter my kitchen.” As a result, any utensils she provided had to be washed in the bathroom. Her justification was that “cooking basics were not listed,” even though there was literally nothing available to cook with. I was also given a stained towel and had to ask for a replacement. After these repeated adjustments, instead of addressing things professionally, Amy created a completely hostile environment. She would ignore me when I entered the building, refuse to greet or acknowledge me, and consistently made my presence feel unwelcome. No one should feel uncomfortable or emotionally unsafe in a place they are paying to stay. At one point, I contacted Airbnb to explore changing accommodations. However, the prospect of having to face another aggressive interaction made me avoid further direct communication. I ultimately chose to leave early, and despite this, the host later sent a request demanding additional payment for my early departure. I also want to highlight something deeply concerning. Amy made remarks to others implying that people of my nationality are entitled and exaggerate requests. This kind of generalization is inappropriate and discriminatory, and has no place in hospitality. Asking for what is advertised is not entitlement. She frequently says, “If you need something, ask,” yet reacts aggressively when guests do ask, and then accuses them of being demanding. Most issues here could have been manageable if her attitude and behavior were not so unprofessional and hostile. Amy should not be running an Airbnb. Again, If you look at other recent reviews of Creativitea, you will find similar patterns, which I am unfortunately here to corroborate. I do not recommend any of the rooms in this place under any circumstances. There are far better, safer, and more respectful options in Chiang Mai. Stay away from this place.

Poor coffee, poor communication from staff. The place looks decent but one of the staff shouldn't have been working and taken a day off to rest when I visited as she behaved strangely.

I had an amazing time at creativitea, the room was super spacious, cozy, quit, clean and the bed is very comfortable. Felt very welcomed by the staff and owner. They have free laundry service, which is amazing! Very worth the already good price :) The area is the best in town in my opinion, super quiet but very close to everything and only 10min away from the airport.

I recently booked to stay here for one month. I left half way through my stay due to the way Amy regularly spoke to me in an aggressive and condescending way that was completely unprovoked, I couldn't even walk from my room to the door without her finding a reason to bereate me, it was awful. I didn't even ask for a refund as I didn't want to deal with another of her outbursts. It was very upsetting to see the way Amy treated her sweet staff, the staff members mentioned in the earlier reviews have all left. When I stayed 4 new staff had just been hired, when I left 2 weeks later 2 had already quit, and I hadn't seen one other around so hopefully he got out too. I wouldn't recommend staying here, every day is like walking on eggshells